Voice & conversational activities in The Netherlands.
Just like many European countries and other non-native English speaking countries the Natural Language Understanding and the voice of the voice assistant is not where it should be at, compared to the English one. Mozilla is trying to change this by gathering the voices and speech of people who either speak Dutch or Frisian. They want to make this big dataset available for anyone working with Voice. Whether this would be Google, Amazon or a small entrepreneur. Help the Dutch voice market and use your voice:
Furthermore, Tijmen Schep, Technology Critic & Privacy Designer, is researching the monitoring and controlling of voice devices as an open platform.
The national voice monitor by https://www.voicedomein.com is making it’s come-back later this year, https://www.nationalevoicemonitor.nl. Hopefully giving an insight in the changes in the Dutch Voice market since the previous time.
Timmon van Hasselt of the Koninklijke Visio, ICT for visually impaired people, is doing a study to investigate how interaction via Voice can be made easier for visually impaired people. Later on it could be applied to help non-visually impaired people too.
A bank in The Netherlands is diving into biometric authentication. How accurate will it be and when will we see it? Soon more.
In September, the TU Delft is starting a research with industrial design students. They will investigate how a chat and voicebot can help users to contact the local government easier. The exact requirements are still up for discussion. Interesting to keep an eye out for.
Having trouble to be mindful, soon to be on Voice http://unbouncepages.com/mindfulminuut/ a minute of mindfulness each day, by Jolien van Griendt and Marjolein van der Aar.
The majority of the latest released voice apps were games. Is it too early yet for other purposes? Or does this give the opportunity to bring back text based games such as Leisure suit Larry: https://www.youtube.com/watch?v=Wyvi1pdDPUc
Voice is not only about doing an action and that’s it, like turning on music, it can help start conversations. Dela, a funeral care provider in the Netherlands, is building a voice app where children can engage in the conversation about the loss of their lost one together with their (grand)parents. The EO, a christian television station, has made a Google Action to help people ask questions to each other in order to get a deeper conversation going. https://assistant.google.com/services/a/uid/000000f8fe5549db?hl=nl-NL
Voice & conversational activities from outside The Netherlands.
What is the discoverability of the Narrative News? The news that you hear when you ask your voice device ‘Hey Google, what’s the latest news’. How do you get returning users?
Krijn Janse shared a fact that Google has short and long format news in the United States and is extending it to other countries. Where interestingly the provider of a news piece is allowed to promote their voice app at the end. Will this give discoverability a push?
Amy Summers has an interesting approach for voice discoverability. She provides short, concise teachings that can be digested daily or as needed to improve soft skills learning via flash briefings.
By refreshing it daily and using online and offline promotions she is able to drive up the returning visitors, https://pitchpublicitynyc.com/adviser/flash-briefing-tutorials/
The voice community is growing! After the international VoiceLunch and quickly after the VoiceLunch NL, it is time for Spain, US too. Want to discuss more things voice hit the link, https://discussvoice.com
Voice experts and their voice usage.
Interestingly several of the voice experts admitted, that they do not use voice apps that often instead they use voice for other things in their daily lives such as:
- Cooking alarms.
- Home appliances (lights, curtains, etc.)
- Call people.
- Flash briefings.
- Check the opening hours of stores.
- Navigate to their destination.
- Broadcast to other voice devices in the house, that dinner is ready.
What do you use voice for?
Books to read about voice and multimodel:
Suggestion from Maaike Coppens: Designing Multi-Device Experiences by Michal Levin,
Suggestion from Krijn Janse: Designing Agentive Technology by Christopher Noessel, https://www.bol.com/nl/p/designing-agentive-technology/9200000082272964/?bltgh=qQgfCfNEfT6pL9Y0UypMCg.1_4.5.ProductTitle